Privacy Policy

Privacy Policy
  Credit Card Security
 


WillTron has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website (http://www.willtron.ca).

Personal Information
We maintain a record of all information that you submit to WillTron.ca.  We will not resell, trade, lease or rent to third parties any personally identifiable information about you or about any of your designated message recipients, or anybody you identify in the course of using any of the services provided here at WillTron.ca.

Our site's registration form requires users to give us contact information (such as their name and email address). WillTron may use this personal information to contact you or your message recipients for various reasons relating to the services offered through the site.  For example, you may receive a notice from WillTron to update your Last Will and Testament if a law has changed in your local jurisdiction which may affect your Will, or you may receive a reminder to update your message recipient email addresses. 

Our site uses order forms for customers to request some of our products and services. These forms collect additional customer contact information (such as their mailing address) and financial information (such as their credit card number).  To process orders, we require collection of the customer's name, billing address, phone number, email address, shipping address and credit card information.  We use this information solely to process customer orders and, if any questions or issues should arise, to contact customers about their order. We share this information, and only that information which is absolutely necessary, with those third parties that are involved in the processing of customer orders.  The customer's contact information is used to get in touch with them when necessary.  Financial information that is collected is used to bill the customer for products and services. WillTron does not store any customer credit card information on our website, in our databases, or on our web servers.

Your member registration and contact information (such as your name and email address) is stored in your member profile. This information can be accessed by the owners, administrators and support staff of WillTron for the purposes of maintaining the website and processing customer service requests.  This information may be used to contact our customers if they have requested us to do so.

The nature of our services also require that we collect sensitive personal information from our customers.  For example, we may require you to specify your property and asset information for the purposes of creating your Last Will and Testament. This information is stored in our secure servers and is un-accessible to un-authorized users that are not the "Customer" or representatives of WillTron with delegated access to this information.  

To protect against catastrophic data loss, daily backups are performed on each of our servers to separate locations. Hence, if any one of our servers experienced technical difficulties, our customer data would not be at risk.

As you can tell by reading the above, we take the security and privacy of all of our member information very seriously.

Furthermore, this site allows users to remove all of their information from our database to not receive future communications or to no longer receive our service either by sending an email to support@willtron.ca.

Sharing of Information and Unsolicited Communications

Aside from the aforementioned third parties involved in the processing of customer orders, we do not share personally identifiable customer information with any other entities.

In addition, we do not send to customers any communications that they do not explicitly request from us.

Corrections/Updates
This site gives users an option for changing and modifying information previously provided. WillTron.ca customers can simply visit http://www.willtron.ca, login, and modify any information using the link available on the Customer Home Page with the exception of making changes to any of the products ("Last Will and Testament", "Power of Attorney”, and "Living Will") that have been processed and finalized. Changes to processed orders can be made however additional charges for revisions are required in order to finalize the product again.

Cookies
Our site uses a feature of your browser called a "cookie" to keep track of your identity and preferences while you are connected to our site.  There are two types of cookies: those that store and retrieve information from your computer's hard drive, and "per-session" cookies which do not store or retrieve any information from your hard drive. WillTron.ca only uses per-session cookies. These per-session cookies are temporary, reside only in memory (not on your hard drive), and are destroyed when you leave the site or if you remain inactive for 30 minutes.  By avoiding the use of cookies which store information on your computer's hard drive, WillTron.ca is ensuring that any information about our customers is not in danger of being disclosed to other people or services which may have access to your system.

The protection, privacy and security of our customer information is one of our highest priorities.

Links
This site contains links to other sites. WillTron.ca is not responsible for the privacy practices or the content of such Websites.

Contacting Us
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Website, feel free to contact us at support@willtron.ca.


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